Our services
SERVICES
At Straughn's Elite Services, we understand that choosing the right home care agency for your loved one can be a difficult decision. With our team of qualified and experienced healthcare professionals, you can rest assured that your loved one is in good hands. Our staff is specially trained to provide care that is tailored to the unique needs of each client, and we take pride in our commitment to cultural sensitivity and respect.
Straughn Elite Services provide a wide range of professional care services and certain segments of the population will find our services especially beneficial, including:
- Elderly.
- Frail.
- Housebound.
- Terminally, chronically, and acutely ill.
- Physically and mentally challenged. (dementia clients and children on the Autism spectrum)
- Recently discharged from hospital.
- Caregivers requiring assistance with caring for their loved ones.
- Requiring assistance with caring for newborns/children.
- Needing assistance in developing life skills; and,
- Able-bodied people wanting assistance with their home
We offer a variety of services that cater to the individual needs of our clients. Some examples include:
- - Personal care
- - Companion care
- - Medication management
- - Meal preparation
- - Light housekeeping
- - Transportation to appointments
We promise and are committed to going above and beyond... to ensure you get the best care available and to your highest level of satisfaction. Our services are available to private citizens and a wide range of agencies, institutes, corporations, groups, and all-level governments,
Values
We apply our values by:
- Treating and interacting with our clients with respect, dignity, compassion, empathy, honesty, and integrity.
- Recognizing and maintaining confidentiality of client information.
- Showing respect for all cultures, religions, ethnicities; sexual orientation, ages, gender and disabilities.
- Working as a team with our co-workers and community resources to provide excellent care.
- Keeping our client’s health, quality of life and well-being central in our design and delivery of services.
- Applying continuous quality improvement measures throughout our Agency.
What Are Our Ethical Practices?
We require all our employees, and independent contractors, to conduct themselves within ethical frameworks, established by the home care profession and the law, whenever conducting activities with clients and within the community. The principles of ethical behavior and standards of conduct are reviewed and emphasized during orientation, on an as-needed basis and on an annual basis. Our ethical policies ensure that clients receive the most comfortable, competent, and fair care services possible.
Confidentiality
We recognize that privacy and confidentiality are part of clients’ basic rights and that we have ethical and legal obligations to ensure their personal, private, and medical information is kept confidential, secure, and accessible only by authorized persons. We require all employees, Direct Care Workers, independent contractors, and volunteers to sign a Confidentiality Statement.
Non-Discrimination
We prohibit discrimination of any kind to respect, protect and promote the rights of individuals without regard to race, color, national origin, religious creed, ancestry, sex, age, handicap, sexual orientation, or gender identity. The Agency does not tolerate discriminatory practices in: admittance of clients for service. Selecting an individual for employment; or, conducting its operations.
Cultural Diversity
We practice an open and tolerant attitude towards different religions, cultures, ethnic groups, races, and personal views. We recognize and value the traditions of all clients and employees. As part of their initial assessment, clients’ unique racial, religious, ethnic, and cultural needs are documented and, whenever possible, we assign Direct Care Workers who have similar racial, ethnic, cultural, religious and/or linguistic backgrounds.
What is Our Philosophy on Service Delivery?
Independent Living
We believe in independent living and the right of individuals to:
- live in their chosen community.
- make their own choices.
- direct their own care; and,
- assume responsibility for their own decisions and choices.
Client-Centered Services
We partner closely with our clients to ensure they are:
- involved in identifying their own needs and concerns.
- involved in planning their own care/services.
- respected and honored for their choices and decisions.
- involved in determining how effective their care/services have been; and,
- included in making needed changes to their care/services.
What We Are Providing - Friendly Support
A Trusted Health Care Partner
We care about you and your family. We offer many solutions to fit your individual needs as a fully insured nonmedical service.
Not only that, but we can provide live-in care for up to 24 hours, or as little as 4 hours a day.
Sometimes, a parent or loved one needs to remain independent at home. We have the resources to help with a lot of things. We can provide transportation services for loved ones to attend community and family events.
We Provide Expert Care, Including:
- Caregiver services
- Meal preparation
- Medication reminders
- Assistance with walking
- Laundry
- Assistance with personal hygiene
- Arranging appointments
- Shopping
- Caring for houseplants
- Escort to religious services
- Assistance with pet care
- Cheerful conversation
- Light housekeeping
We Are There For You During The Hard Times
A terminal illness is difficult to deal with alone. You don't have to because of our ethic of care. Our caregivers help patients and their families face challenging days with dignity and compassion.
The team approach addresses the needs and wishes of the patient and the family. Our services include:
- Hygiene and Grooming
- Incontinence Care
- Bathing and Showering
- Assistance with Dressing
- Care for Those with Memory Loss
- Exercise, Transferring, Walking
- Reading Aloud
- Monitoring Vital Signs
- Assist with Hobbies
- ADL and IADL Assistance
- Many other services available…Just ask
Interested in our services? We’re here to help!
We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.
